ANNUAL REPORT OF THE DIRECTOR OF CHILD AND FAMILY SERVICES 2018-2019 GOVERNMENT OF NWT
In October 2018, the Auditor General of Canada completed their report on Child and Family Services in the Northwest Territories, which highlighted areas of deficit and recommendations requiring continued attention. The Auditor General’s report along with internal reviews and stakeholder feedback has shaped quality improvement initiatives over the past year. For example, a revised accountability framework was implemented in January 2019 to reflect the new authority structure and feedback from Child Welfare Practitioners to support better outcomes for children and families. This framework serves as a roadmap to underscore accountability, and clarify roles and responsibilities between the HSSAs and the Department.
Area of Focus
- Quality Assurance
- Human Resources
Service Delivery and Child Protection and Prevention Practice